Store Shipping/Return Policies
To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions!
We pack and ship orders within 1-2 business days of being received, and will notify you when your order has shipped via email and provide tracking information. Once items have been shipped, we cannot cancel or retract an order. We are not responsible for transit times, delivery, and any unforeseen delays once we have shipped your order, which would be kindly handled through the carrier. Please note that packing and shipping within 1-2 business days is our processing time. Your items will arrive based on the shipping method chosen at checkout.
We offer FREE LOCAL DELIVERY to customers within 10 miles of the 33037 zip code, in Key Largo, FL without a minimum purchase requirement. If your address qualifies, free local delivery will show as an option. Your package will be left outside of the designated address for contactless delivery, and you will receive an e-mail confirmation that the package has been delivered. Packages are delivered within 1-2 business days.
All sales on merchandise are final. We do not accept returns for these items, and encourage you to please read the descriptions provided to ensure that product sizes, quantities, and materials will work for you.